Omantel SIP trunk Configuration

Omantel use Pure in band DTMF with RFC 2833 disabled. We need to use LTI Transcoder on the CUBE to make this working. In this blog i have shared a working CUBE configurations for omantel SIP trunks

Webex Cloud Connected UC

Cloud Connected UC is a global view of our on-prem UC from Control Hub.It provides a centralized cloud-based tool for analytics and troubleshooting. Before you begin Ensure that your network firewalls and proxies allow access to the following URLs: Activate Webex Cloud Connected UC For Unified CM 12.5 SU4 or higher versions, you can onboard…

XMPP per IP limit CUCM 14

Last week working with a customer i ran in to an issue where all jabber user who connect through VPN where unable to login. Working with Cisco TAC, we found this is due to the new feature introduced on CUCM 14 which by default permit XMPP connection form 10 Device with same IP. You can…

Convert LDAP synced users to local user using SQL Query

Convert a single LDAP Synchronized User to Local User, use below command run sql update enduser set fkdirectorypluginconfig=NULL where userid= ‘<USER-ID>’ To convert all LDAP Synchronized User to Local User in bulk use below command run sql update enduser set fkdirectorypluginconfig=NULL where userid like ‘%’

How to Turn OFF ungraceful Shutdown Warning

From version 12.5 SU 4 if shutting down the server ungracefully you will see WARNING: Ungraceful shutdown detected – A rebuild of this node is highly recommended to ensure no negative impact (such as configuration or file system corruption). For rebuild instructions, see the installation guide. All ungraceful shutdowns and restarts will not cause corruption….

How to pull the install logs using the Recovery Disk

Press “Alt + F2” to get to the Command Prompt Type “df -h” to show the available partitions.  The biggest partition should have the install logs.  In this example, its part6. The install logs should be in the following directory /mnt/<your_install_partition>/log/install Assign IP and Gateway to machine for network access Type “ifconfig” to see the…

Non Defined IMS Exception after upgrade

Last few weeks i was busy migrating multiple clusters across this region. Post migration couple of clusters throw me the message “Non Defined IMS Exception” when i enter the username and password. Its a Bug (CSCvp43563 ) which you need to work with TAC. Before you work Cisco TAC, follow the below steps and copy the…

CUCM & IMP migration failed during PCD Network Migration Task

Today when i was migrating a 10.5 UC cluster to 14 during the CUCM subscriber migration after network validation, i saw a warning message on the screen.. “Critical Error” “The installation has encountered a unrecoverable internal error. For further assistance report the following information to your support provider. Unrestricted string is empty The system will…