Flex EA 20% onprem Video Device Registration license

The 20 % on prem device registration licenses included on EA doesn’t come by default. You must select additional add-ons “ video device registration” and enter the  20 % qnty  on “ on-premises video registration quantity for EA”.  On this add-on option You can only enter qnty less than or equal to 20 % of…

How to Turn OFF ungraceful Shutdown Warning

From version 12.5 SU 4 if shutting down the server ungracefully you will see WARNING: Ungraceful shutdown detected – A rebuild of this node is highly recommended to ensure no negative impact (such as configuration or file system corruption). For rebuild instructions, see the installation guide. All ungraceful shutdowns and restarts will not cause corruption….

Purple Screen on UCS 240

Two of our customer reported their UC applications stopped responding which are running on a UCS 240 . From the server console i observed below mentioned purple screen. As the message instructed we contacted Cisco TAC and they said this is due to the Power Policy of UCS 240. By default UCS 240 ships with…

Multi-flex Trunk Voice/Channelized Data T1/E1 Module PRI configuration

Last month when configuring a PRI Assuming that its a MFT-T1/E1 card, i used “pri-group timeslots 1-31” . After a while i noticed there is no serial interface created. Later verifying the inventory i noticed that NIM card inserted was Voice/Channelized Data T1/E1 Module and not Voice/Clear-channel Data card. If you are using line cards…

How to pull the install logs using the Recovery Disk

Gain access to command line and find location of install logs Mount Recovery Disk Reboot System and boot to Disk Press “Alt + F2” to get to the Command Prompt Type “df -h” to show the available partitions.  The biggest partition should have the install logs.  In this example, its part6. The install logs should…

Non Defined IMS Exception after upgrade

Last few weeks i was busy migrating multiple clusters across this region. Post migration couple of clusters throw me the message “Non Defined IMS Exception” when i enter the username and password. Its a Bug (CSCvp43563 ) which you need to work with TAC. Before you work Cisco TAC, follow the below steps and copy the…

CUCM & IMP migration failed during PCD Network Migration Task

Today when i was migrating a 10.5 UC cluster to 14 during the CUCM subscriber migration after network validation, i saw a warning message on the screen.. “Critical Error” “The installation has encountered a unrecoverable internal error. For further assistance report the following information to your support provider. Unrestricted string is empty The system will…

Motorola PBX and CUCM Integration 200 Ok Issue

Motorola PBX is complaint on SIP RFC 3581 and CUCM is complaint on SIP RFC 3261. Due to this RFC compliance issue there are issues with SIP call setup between both of the Call Processing Servers, that is, CUCM and Motorola PBX Motorola PBX has an “rport” parameter in the “Via” header field of the…

Webex Cohost

Two days back, my friend send us a meeting invite. Dues to some reason he was not available for the meetings and he didn’t assign a cohost. So participants where waiting at the lobby with no option to join the meeting. Whats a cohost I took the below lines from webex help Center . If…