XMPP per IP limit CUCM 14

Last week working with a customer i ran in to an issue where all jabber user who connect through VPN where unable to login. Working with Cisco TAC, we found this is due to the new feature introduced on CUCM 14 which by default permit XMPP connection form 10 Device with same IP. You can…

How to Turn OFF ungraceful Shutdown Warning

From version 12.5 SU 4 if shutting down the server ungracefully you will see WARNING: Ungraceful shutdown detected – A rebuild of this node is highly recommended to ensure no negative impact (such as configuration or file system corruption). For rebuild instructions, see the installation guide. All ungraceful shutdowns and restarts will not cause corruption….

Non Defined IMS Exception after upgrade

Last few weeks i was busy migrating multiple clusters across this region. Post migration couple of clusters throw me the message “Non Defined IMS Exception” when i enter the username and password. Its a Bug (CSCvp43563 ) which you need to work with TAC. Before you work Cisco TAC, follow the below steps and copy the…

Motorola PBX and CUCM Integration 200 Ok Issue

Motorola PBX is complaint on SIP RFC 3581 and CUCM is complaint on SIP RFC 3261. Due to this RFC compliance issue there are issues with SIP call setup between both of the Call Processing Servers, that is, CUCM and Motorola PBX Motorola PBX has an “rport” parameter in the “Via” header field of the…

Reason codes for LastOutOfServiceInformation

ReasonForOutOfService=10    —  TCPtimedOut – The TCP connection to the Cisco Unified Communication Manager experienced a timeout error ReasonForOutOfService=12    —  TCPucmResetConnection – The Cisco Unified Communication Manager reset the TCP connection ReasonForOutOfService=13    —  TCPucmAbortedConnection – The Cisco Unified Communication Manager aborted the TCP connection ReasonForOutOfService=14    —  TCPucmClosedConnection – The Cisco Unified Communication Manager closed the TCP…

Flex Provisioning

With flex license, you will be getting a Provisioning EMail. Even If you don’t activate the license within 30 days the billing will gets started automatically. Todays blog is about how to provision and starting a Webex messaging subscription. Open the email you received titled Provisioning information required for order…, and click Set Up Your…

Assign Missing Owner Id using DAT

70% of license warning messages I have seen at my customer sites are due to missing Owner-ID.A common question many of my friends asked, is there a tool to assign Owner-Id on devices. Yes Cisco provide a tool called, Device assignment Tool in short we call it DAT. The tool connects to your system and…