Motorola PBX and CUCM Integration 200 Ok Issue

Motorola PBX is complaint on SIP RFC 3581 and CUCM is complaint on SIP RFC 3261. Due to this RFC compliance issue there are issues with SIP call setup between both of the Call Processing Servers, that is, CUCM and Motorola PBX Motorola PBX has an “rport” parameter in the “Via” header field of the…

Reason codes for LastOutOfServiceInformation

ReasonForOutOfService=10    —  TCPtimedOut – The TCP connection to the Cisco Unified Communication Manager experienced a timeout error ReasonForOutOfService=12    —  TCPucmResetConnection – The Cisco Unified Communication Manager reset the TCP connection ReasonForOutOfService=13    —  TCPucmAbortedConnection – The Cisco Unified Communication Manager aborted the TCP connection ReasonForOutOfService=14    —  TCPucmClosedConnection – The Cisco Unified Communication Manager closed the TCP…

Flex Provisioning

With flex license, you will be getting a Provisioning EMail. Even If you don’t activate the license within 30 days the billing will gets started automatically. Todays blog is about how to provision and starting a Webex messaging subscription. Open the email you received titled Provisioning information required for order…, and click Set Up Your…

Assign Missing Owner Id using DAT

70% of license warning messages I have seen at my customer sites are due to missing Owner-ID.A common question many of my friends asked, is there a tool to assign Owner-Id on devices. Yes Cisco provide a tool called, Device assignment Tool in short we call it DAT. The tool connects to your system and…

Flex 3 Licenses

Flex license is still a confusing topic for may of us . Question like, How to compare with old license, Which license are included with NU, Which license to choose when selecting a 78XX phone model , what are the benefits of each license type etc.. Today blog is all about the Flex 3 license….

SQL Query to Pull device model and Firmware load from CUCM

In this blog I share two SQL queries. The first one to pull the device MAC address with Dn and the device type . Second one to pull the device Mac address with DN , active load and inactive load. Tables used. Device – This table contains device-level information like IP Phones and gateways. NumPlan – This…

SQL Query to pull device details with CSS from CUCM

The beauty of sql query is that you can pull custom information from CUCM. Which is useful when preparing document and sharing details with your customer. In this blog I share Three SQL queries. The first one to pull the device MAC address with Dn in the order of DN. Second one to pull the…

CUCM Phone Migration Feature

From CUCM versions 11.5 SU 8, 12.5 SU 3, 14 Cisco introduced a feature called Phone migrations. The Phone Migration feature is an easy and intuitive Cisco IP Phone migration solution native to Unified Communications Manager. It minimizes the cost and complexity of replacing deprecated or faulty phones. Phone Migration Supports below three options. Using…