CUCM backup using PCD as a SFTP Server

This blog describes how to use Prime Collaboration Deployment (PCD) as a Secure File Transfer Protocol (SFTP) server in order to provide a remote server option for tasks such as upgrades, backups and restores.

Requirements

Cisco recommends that you have knowledge of:

  • Cisco Unified Communications Manager (CUCM) version 11.5(1) or later
  • PCD version 11.6(2) or later
  • WinScp


Components Used

The information in this document is based on these software and hardware versions:

  • CUCM version 11.5SU6 12.5.1.SU3
  • PCD version 12.5.1

Use PCD as a Backup Repository


Step 1. Open Filezilla and log in to your PCD server with this information:

  • Host: <IP or hostname of your PCD server>
  • Username: adminsftp
  • Password: <Your PCD Application password>
  • Port: 22

Step 2. Select the /backup directory and open it.


Step 3. Right-click on the file list that reads Empty Directory Listing, and select Create Directory, as shown in the image.


Step 4. Name your new directory CUCM_BU and select OK.

Note: Due to Linux permission restrictions, creation of new directories is not possible under root (“/”) directory, you can create a directory in any sub-directory instead.


Step 5. On CUCM, navigate to Disaster Recovery System > Backup > Backup Device > Add New.


Step 6. Enter the values shown in the image and then select Save.

  • Backup Device Name: PCD_SFTP
  • Host name/IP Address: <IP or hostname of your PCD server>
  • Path name: /backup/CUCM_BU
  • Username: adminsftp
  • Password: <Your PCD Application password>


Step 7. Navigate to Backup > Manual Backup, select PCD_SFTP as the Backup Device, both UCM and CDR_CAR as Selected Featuresand select Start Backup.


Step 8. Once the backup is finished, you can navigate to the file transfer client and verify the backup files, as shown in the image.

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