Cisco Commerce Workspace – Renewals (CCW-R) is an integrated web page that partners and service providers use to book and renew service contracts. Engineers often use this to find contracts associated with the serial number instead of using the Device Coverage Checker tool. To access CCW-R, you need to log in to CCW-R https://ccrc.cisco.com/ccwr/?. Instead…
Using Webex to Find Cisco EOL and EOS Info
Have you ever wondered if you ask someone and he can tell you the End of Life (EOL) for Cisco devices without having to search on Google? If you’re using Webex, you can have a bot from the Webex app that provides the End of Sale (EOS) and End of Life (EOL) information when you…
Performing a factory reset on WiFi 6 APs will set the baud rate to 115200 bps.
I recently reimaged a 9115 AP to 17.12.3, and suddenly the characters on the console became unreadable after the reboot. While other APs on 17.9X were working when connecting to the console, it was later found that Cisco has released a BUG ID CSCwe88390 for this behavior. Starting from 17.12, if customers perform a factory…
GUI Password for ATA 190
Recently, someone inquired about the password for the ATA 190. They attempted to use the credentials cisco/cisco. To clarify, I reviewed the ATA 190 administration guide, and it became evident that there are two distinct accounts for this device. I hope this information proves beneficial to anyone seeking it.
Which services need to be restarted after the installation of the device package?
A device package adds new phone models to Unified CM and updates the firmware and configuration files that activate features on your Cisco device. You may need to configure some settings or attributes for the new features, which may be disabled by default. You can download device packages from the Cisco Unified Communications Manager software…
How to disable UPN discovery for Jabber
Jabber normally comes with User Principal Name (UPN) enabled. This means that Jabber will use the Windows local username to find the user in Cisco UDS. If the user is found in CUCM, Jabber will automatically fill the username in the login window and ask for the password. UPN enabled Jabber does not allow the…
Understanding Cisco Serial Numbers
The serial number of a Cisco device tells you when and where it was made. It has this format: LLLYYWWXXXX. LLL is the location code, YY is the year code, WW is the week code, and XXXX is a unique identifier.YY is the year code, which is the number of years since 1996. Here are…
Cisco Catalyst 9162, 9164, or 9166 Series Access Points from DNA management mode to Meraki mode.
In this blog post, I will share how to convert Cisco Catalyst 9162, 9164, or 9166 Series Access Points from DNA management mode to Meraki mode. This is useful if you want to add these access points to your Meraki cloud management dashboard. One of our customers faced an issue with their 9166 access point…
File System Check and Repair for Cisco IOS
The customer was attempting to add a new VLAN, but it was not appearing on a couple of the switches. The IT team approached us, suggesting that we hold the WIFI migration as they needed to replace the switch due to issues with Flash. They were unable to see the files in the flash when…
BSS coloring & OBSS PD on C9800
The new 802.11ax (Wi-Fi 6) standard addresses both Co-channel interference (CCI) and Overlapping Basic Service Set (OBSS) BSS Coloring is a method used to differentiate between the BSS of access points and their clients on the same RF channel. Wi-Fi 6 enables each AP radio to assign a value (from 1 to 63), known as…
CRAZY NETWORKING 